RADFLY Inc and The RADFLY Foundation
PURPOSE
RADFLY Inc and The RADFLY Foundation (collectively RADFLY) want to protect your privacy and is required by law to comply with the Privacy Act 1988 (Cth) (The Act), including the Australian Privacy Principles (APPs). This policy outlines how we collect, manage, use, store and secure your personal information.
HOW WE MANAGE YOUR INFORMATION
We will take all reasonable steps to ensure we manage your personal information transparently. We will maintain adequate security systems to protect your information from misuse, interference, loss, modification or disclosure. We will periodically review this policy to ensure our systems and procedures remain appropriate.
RADFLY will only collect personal information that is necessary for our activities. This information may include:
- your name, address, contact and bank details
- your image
- information associated with electronic interaction such as web browsing, email and text messaging
- details relating to donations
Personal information may be collected directly from you with your consent at the time. It may be transferred between our entities provided it relates to the primary purpose for which it was collected. Personal information may be collected in hard copy or electronic form.
WHY WE COLLECT INFORMATION
We collect, hold and use personal information only for the primary purposes for which it was collected or as set out below including:
• to provide services which may include volunteering, learning and development and fundraising. Personal information may be shared between more than one legal entity within RADFLY to provide, expand or improve the services we provide to you or assist with more efficient service delivery
• to comply with the requirements of funding bodies as part of a funding agreement with us
• to operate fundraising and charitable activity in support of our objectives
• to facilitate proper governance processes such as risk management, incident management and external audits
• to gather feedback from you and other individuals about the quality of your interaction with RADFLY
• undertake marketing, fundraising and promotional activities, including activities to better identify donor sources, events and conferences organised and held by us
• to satisfy legal obligations, comply with applicable laws and meet the requirements of bodies which regulate the services we provide
• to understand, through aggregated information, trends and patterns which we use for research and advocacy
• to fulfil other purposes to which you have consented
DISCLOSING PERSONAL INFORMATION
We will not disclose your personal information to other external organisations except:
• as required by funding agreements
• as required by law
• for a purpose permitted by this Policy; or
• if you request us to do so
Examples of organisations and/or third parties that your personal information may be provided to include:
• a government agency, as required by our funding agreements (which may be for example by portal directly into the agency’s database system)
• third party service providers who assist us with the delivery of services or who provide services to or partner with us to enable us to deliver services, or in undertaking quality assurance of our services
• third party service providers who assist us with fundraising activities or strategy, identifying donor sources or analysis of our fundraising activities, strategy or patterns (including data collectives)
• third parties who assist us with co-ordination of volunteers, community activities and advocacy
• government or non-government agencies where we have a reasonable concern regarding your safety or wellbeing
• third parties who collate and/or analyse information for the purposes of research and advocacy
• third parties for the electronic storage of information, some of which may be overseas
Whilst we seek to ensure through our contracts with external parties that they comply with the Act regarding the use of your personal information, we have limited control around how some external parties (for example, government agencies) use your personal information.
We will always comply with The Act when your personal information has been inadvertently lost or disclosed or improperly accessed and that may result in serious harm to you.
REMOVING YOUR PERSONAL INFORMATION
If you do not wish to receive marketing or promotional communications from us, you should “unsubscribe” online where a link is provided. In other circumstances, you should contact us on the email addresses below and we will cease the relevant marketing or promotional communication:
info@radfly.org
ACCESSING YOUR PERSONAL INFORMATION
You are entitled to request access to the personal information held by us about you. This is generally provided upon request subject to completion of our verification and risk processes and to access restrictions imposed or permitted by law. Requests are made to the same point of contact to whom you have provided your personal information.
If you have an enquiry or a complaint concerning collection, use or management of your personal information, please direct your enquiry or complaint to the president on 0408 981 393.